Funny timing: yesterday I called a friend and left a voicemail raving about the Asian tofu salad I enjoyed for lunch on Song, Delta's hip new airline.

While my friend was listening to this message, he was listening to a P.A. announcement while waiting for his flight on Ted, United's hip new airline. The announcement was that Ted had run out of pretzels.

As my friend said: "This is the difference between when Delta tries to do something and United tries to do something."