In today's "Circuits" section of The New York Times, David Pogue is in top form in his devastating review of Sony's new Connect music service. To see just how bad it was, I visited the Connect Web site.

On the front page, which resembles that of a startup thirsty for angel financing, "top downloads" are listed. But the names of the songs aren't live links. When you go to staff picks, numerous albums are mentioned, but the album titles featured aren't live links either. I think this is all I need to see for now. (It's not like the music will sound better if I were to download it from Sony instead of Apple iTunes.)

This is an embarrassing market entry by a company otherwise known for world class quality. What happened?